Privacy Policy

At wauwauweb.com.my (“WauWauWeb”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us regarding our services, including website design, web maintenance, and web app development.

What information do we collect?

When you contact us through our website, submit an enquiry form, request a quotation, communicate with us by email or WhatsApp, or otherwise interact with wauwauweb.com.my, we may collect personal information such as:

• Your name
• Company name
• Phone number
• Email address
• Website address or business details
• Project requirements or enquiry details
• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and other analytics data.

Why do we collect your information?

We collect your personal information to help us operate our website and provide our services effectively. This may include:

• Responding to your enquiries
• Preparing quotations or proposals
• Communicating with you about your project
• Providing website design, web maintenance, or web app development services
• Improving our website, services, and user experience
• Sending updates, promotions, or service-related information where appropriate

How do we use your information?

The personal information collected by wauwauweb.com.my may be used for the following purposes:

• To contact you regarding your enquiry or project
• To provide, manage, and support our services
• To improve our website content, service quality, and customer experience
• To maintain internal records and administration
• To send announcements, updates, or marketing materials related to our services, where permitted

When do we disclose your information?

We do not sell, rent, or trade your personal information to unrelated third parties.

We may disclose your information only in the following circumstances:

• To our staff, team members, or service providers where necessary to provide our services
• To third-party providers involved in website hosting, payment processing, analytics, or related business operations
• Where required by law, regulation, legal process, or government authority
• Where you have given us your consent to do so

The integrity of your personal information

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up to date. We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law and business recordkeeping requirements.

What are cookies, and how does wauwauweb.com.my use them?

A cookie is a small file stored on your device when you visit a website. We may use cookies and similar technologies for purposes such as:

• Remembering your preferences
• Understanding website traffic and visitor behaviour
• Improving website functionality and performance
• Supporting marketing and advertising activities

If you prefer not to accept cookies, you may adjust your browser settings to reject or limit cookies. However, some parts of our website may not function properly if cookies are disabled.

Secure Socket Layer (SSL)

wauwauweb.com.my uses Secure Socket Layer (SSL) encryption on pages where personal information may be submitted. This helps protect your personal information during transmission over the internet. Although we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Links to third-party sites

Our website may contain links to third-party websites or services. These websites have their own privacy practices, and we are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time without prior notice. Any changes will be posted on this page, and your continued use of our website after such changes are made shall constitute your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of any updates.